About Us

Access Support Ltd was formed by a collaboration of individuals who have in depth knowledge of disability inclusion in Higher Education with established and successful businesses in this sector.  This has given us the insight into the day to day difficulties encountered by support providers and inspired us to create an online solution.

Our vision was to devise a software package to provide an online platform to:

1.    Reduce the barriers for HE students and apprentices with disabilities and mental health difficulties when accessing support.

2.    Help the providers of support minimise time consuming administrative tasks in order to put the focus back on support.

3.    Meet the increasing need to work remotely and move away from doing paperwork whilst still conforming to regulatory and audit requirements.

Touchpoint delivers all of this and more (see key Features) and has been used successfully in-house.  We have seen first hand the many benefits of the system, notably the time and money we have saved.  Students have found the system easy to navigate and feel like they have more control when booking sessions and communicating with their support staff. Support staff have reported that they now have more time to focus on support delivery, enhancing student - support worker relationship.

Our Mission Statement:


To provide an online solution to enable providers of learner support a means of completing paperwork to meet regulatory requirements to empower learners, support staff and providers.

Our Core Values
Trust – organised, reliable and dependable – dedicated to our purpose
Integrity – openness, honesty and transparency
Empathy – and environment of wellbeing, kindness, understanding and mutual respect
Committed – hard-working, confident and knowledgeable
Inclusion – respect differences, demonstrate dignity & acceptance, interact positively